Services >> Social Media Monitoring

Social Media - where the future is moving towards, is a platform where people exchange their interests, views and user generated contents. Now, Social Media is a powerful tool where it is used to track people's views on products and services. iSolve offers a platform where companies can track the views of their users online which in turn will help them provide better services. iSolve's Social Media Monitoring tool, is a platform which makes everything happen in one easy-to-manage stream. We take care of unstructured and dynamic nature of the data by organizing and validating.

iSolve’s Social Media Monitoring offerings:

Real-time with Historical Archives

7 days of immediate historical data is available with each keyword profile, and long-range historical data is available as per requirement.
Every month, your historical results on active profiles accrue in an unlimited archive.  You can access, analyze, and report on your profile’s entire history, for as long as it’s active.

Conversation Detail

Use our analytics functionality to create automated text summaries or extract key conversations from sites. Use our APIs to display better look and feel, and informative visual summaries.

Location-based Statistics

Location-based social networks offer interactive marketers by connecting users with places and points of sale. Since our offerings are country wise.

Comprehensive Analysis & Reporting

Summary and detail report of the keywords, in terms of graphs and charts.

Sentiment Analysis

Get a first glance at whether chatter about your keyword is positive, negative, or neutral with automated sentiment analysis. Specify sentiment keywords in your profile, and use your dashboard widgets to analyze macro trends and understand sentiment changes over time. And of course, manually adjust sentiment results to fine tune your requirement.

Key Influencer Tracking

Identify the people driving the conversations, and their relevance to your company, brand or products. Then, engage with key influencers and opinion leaders to build, nurture and manage relationships.

Competitor Comparison

Compare your brand vs. your competitors or the industry as a whole.

Automated Email Reports

Offer automatic reports either immediately, daily or weekly. Data can be exported via an email, direct message over Twitter, XLS or PDF. The notifications are completely customizable and can be sent to any number of interested parties.